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Frequently Asked Questions

Please put the baked products directly into the freezer upon arrival. Our Croutonz and Bread Mix do not need to be frozen. Re-freezing product after thawing will not affect quality.

You may slice and toast directly out of the freezer.

 

Yes, after slicing, the bunz can be toasted in a toaster or toaster oven.

Yes, they are delicious with butter or ghee, nut butter and honey, or as a sandwich.

The dietary fiber grams are subtracted from the total carbohydrate grams. With our large buns, it lists total carbohydrates at 11 grams. Subtracting the dietary fiber at 10 grams, comes to 1 gram of carbs. On the small buns, 7 total grams minus 7 grams of dietary fiber leaves 0 grams of carbs.

We want you to be happy with your purchase! If you are a new customer we encourage you to put in a small order of 1-2 products to see if you enjoy our alternative breads. We guarantee a refund of your purchase of 1-2 products if you are dissatisfied. There typically is a ‘new customer’ special with the coupon code ‘trybunz’ for free shipping on 2 products. Feel free to contact us!

All orders are shipped by USPS Priority Mail which is supposed to take 2-3 days. Occasionally there are delays that are completely beyond our control and your package may arrive late. Please promptly open your package, inspect your product, and put perishables directly into your freezer (not refrigerator). If part or all of your order arrives spoiled, please let us know and we will offer to refund or replace your products. Please note that if your order does arrive in the 2-3 day window but is not promptly retrieved and frozen, we are unable to offer a refund, in that case.